All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Operational
Cloud Regions Operational
90 days ago
99.91 % uptime
Today
AWS / us-east-1 Operational
90 days ago
99.91 % uptime
Today
AWS / eu-west-1 Operational
90 days ago
99.91 % uptime
Today
Cloud Console ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Package Repositories ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance for eu-west-1 Feb 8, 2023 16:00-18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 14:58 EST
Update - The eu-west-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 14:58 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 07:51 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 27, 2022 - 09:41 EST
Scheduled Maintenance for us-east-1 Feb 9, 2023 05:00-07:00 EST
Update - The us-east-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 15:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 07:53 EST
Scheduled Maintenance for eu-west-1 Feb 15, 2023 16:00-18:00 EST
Update - The eu-west-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 14:59 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 07:52 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 27, 2022 - 09:41 EST
Scheduled Maintenance for us-east-1 Feb 16, 2023 05:15-07:15 EST
Update - The us-east-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 15:01 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 07:53 EST
Past Incidents
Feb 6, 2023
Unscheduled Maintenance - Cilium Update
Completed - The scheduled maintenance has been completed.
Feb 6, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 EST
Scheduled - During this maintenance window, our Engineering team will be updating and applying a patch to Cilium to resolve an outstanding bug that has the potential to further impact networking connectivity.
Feb 6, 09:48 EST
Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Scheduled Maintenance for us-east-1
Completed - The scheduled maintenance has been completed.
Feb 2, 05:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 05:00 EST
Update - The us-east-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 15:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 24, 07:54 EST
Degraded Network Connectivity for New Deployments
Resolved - Our Engineering team has deployed a fix to resolve the degraded network connectivity. After closely monitoring inbound and outbound connections, we are confident that this fix fully resolves the impact and are moving to resolve this issue.

If you have any questions, or if you believe that your environment may be experiencing an issue with network connectivity, please reach out to our Support team at https://support.materialize.com.
Feb 2, 01:01 EST
Identified - Our Engineering team has identified the issue and is actively working on a solution. During this time, new environments, new/resized clusters, and new/resized replicas may continue to experience degraded network connectivity. Once deployed and we are confident that the issue is resolved, we will move to monitor the network to ensure that the issue is fully resolved.

During this time, if you have any questions, please reach out to our Support team at https://support.materialize.com.
Feb 1, 20:37 EST
Investigating - We are currently investigating an issue that is resulting in degraded network connectivity for new deployments including newly created environments, resized clusters, and resized replicas. Our Engineering team is actively reviewing the impact and working to resolve the issue as quickly as possible. We'll share additional updates as they become available.
Feb 1, 19:36 EST
Feb 1, 2023
Scheduled Maintenance for eu-west-1
Completed - The scheduled maintenance has been completed.
Feb 1, 18:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 16:00 EST
Update - The eu-west-1 region will be undergoing scheduled maintenance during this time.
Jan 24, 14:57 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 07:50 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 07:48 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 27, 09:40 EST
Jan 31, 2023
Unscheduled Maintenance (All Regions) - Cilium Upgrade
Completed - The scheduled maintenance has been completed.
Jan 31, 16:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 13:31 EST
Scheduled - During this maintenance window, our Engineering team will be upgrading Cilium from the current open-source edition to Enterprise. Once the upgrade is complete, all customer environments will experience a brief loss of network connectivity as we restart services across all regions.

We are intentionally scheduling this upgrade ahead of our February 1st production launch. Upgrading to Cilium Enterprise will unlock high-availability features for key components that will enable our Engineering team to apply future changes and upgrades with zero disruption.

This upgrade has been extensively tested and we expect the impact on all customer environments to be minimal. Nonetheless, there is a small risk of extended networking interruption due to unforeseen and unknown complications.

If you have any questions, please reach out to our Support team via https://support.materialize.com.
Jan 30, 18:40 EST
Jan 30, 2023
Network degradation in us-east-1
Resolved - This incident has been resolved.
Jan 30, 13:46 EST
Monitoring - We identified an edge case in production that triggered a brief network disruption. We have applied a fix, and we are now monitoring the region.
Jan 30, 12:57 EST
Identified - We've identified the source of impact and we are working to address the issue.
Jan 30, 12:32 EST
Investigating - We are investigating issues with network connectivity in us-east-1.
Jan 30, 11:29 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Elevated Network Delays
Resolved - This incident has been resolved.
Jan 27, 21:42 EST
Identified - We've identified the source of impact and have applied mitigation that we believe will resolve the network delays in the US-East and EU-West regions. We will continue to monitor both regions closely.
Jan 27, 16:42 EST
Update - We are continuing to investigate this issue.
Jan 27, 15:33 EST
Investigating - We're experiencing an elevated level of network delays and are currently looking into the issue.
Jan 27, 15:32 EST
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 19:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 16:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 07:51 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 07:50 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 27, 09:40 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

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